In a business world of poor communicators, disappearing contractors & broken promises – how can you stand out?
- Be a great communicator: Respond to all e-mails within one business day. Don’t log off of your computer until every last e-mail is cleaned out. Answer the phone. Return calls promptly. These simple strategies will make you stand out in a sea of busy competitors. Don’t let even the smallest requests for favors, information or referrals go unnoticed. Delegate these to another team member if you have to; it’s good professional karma to be on top of these things. (Tip: If this is seemingly impossible, hire a Virtual Assistant to assist with correspondence.)
- Always show up: This business philosophy means that you set a reasonable scope, timeline and deadline for your service delivery, and then wow your clients by delivering ahead of time, under budget and with a little something extra.
- Stay innovative: Hire and surround yourself with people who are smarter, younger, more innovative than you. Keep your ego in check and you will always be striving to be better.
- Stay one step ahead: Take 30 minutes every 30 days to brainstorm what the next steps are for your industry. How can you apply them to your company?
- Challenge yourself: Staying stagnant is the quickest way to failure. Implement a QR code campaign, speak at an industry conference or anything that is outside of your comfort zone as a cautious business owner.
- Don’t give up: Success doesn’t happen immediately or easily. Remember: most people give up when they’re almost to success.
- Great moods are contagious: Smile!