Get Started with a Virtual Assistant

 

Here’s some insight into our proven process of on-boarding with Virtual Assist USA:

 

Use our Initial Contact form to let us know you’re interested in hiring a Virtual Assistant team. Tell us as much as possible about your business, your needs and your budget. We’ll review this information carefully.

Step Two - Have a Conversation

You can choose to set up a phone meeting right away if you’re the type that likes live conversation or you can choose to receive an e-mail with answers to your questions. This is up to you and how you work best. We want to know why you do what you do, where you may be struggling and what your goals are. Unlike other firms, we don’t set a time limit on consultations – take as much time as you need to understand if we’re the fit for you. During this consultation, you can expect:
    •    Significant time spent on understanding your business, time challenges and your goals
    •    A clear overview of how Virtual Assist USA will work with you on your business
    •    The services we provide that will best support you
    •    A clear discussion regarding fees and billing
    •    Ample time for questions
    •    A comprehensive plan for next steps

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Once we decide to partner together, you receive a Welcome Packet from us to begin your onboarding process. This packet includes:
  • Our agreement including a Confidentiality/Non-Disclosure Agreement  (An important note about confidentiality/security: We have done everything we can to make you feel safe and secure when you’re working with us. If you have additional agreements you would like us to sign, we’re happy to do so.) 
  • Tips on how to work best with your virtual assistant
  • An assessment that you’ll answer to help us best match you up with the Virtual Assistant that will fit your desired skill sets and working style best.

Once this information is remitted back to us, we will review it within 1 business day and make the introduction to your new, dedicated Virtual Assistant. 

Many potential clients ask us what happens in our day-to-day work together. Here’s how it pans out:

communication

You are assigned to a main, dedicated VA. Your dedicated Virtual Assistant will check in with you as frequently as requested to see how we may be of support to you that day. Send us a task and you can consider it done!

billing

This is just another way we build convenience into our plans. You are billed precisely to the minute, so you’re never losing money.

feedback

We evaluate how things are going in your business and how we can work alongside you to help you improve. This unique offering makes us stand out from other Virtual Assistant companies, as we work hard to partner with you for your continued success.

 

How can we support you?

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