Diana came to Virtual Assist USA with 20 years of client experience, along with nearly a decade of project management, fiscal management and strategic planning experience. Our clients appreciate her skills understanding individuals’ needs and helping them work toward their goals. Diana loves assisting clients in all things administrative – from data entry to database management, email marketing and copywriting.
Diana has worked in a variety of industries including technology/software, higher education, healthcare, veterinary, legal and non-profit. Clients love that Diana goes beyond what they needs and predict future requests. Diana has experience in reporting metrics, data auditing, software implementation, agile development, account management, CRM and sales assistance, human resources, budgeting, scheduling and AP/AR reconciliation.
A lover of learning, Diana has her Bachelor’s Degree from California State University and her Master’s Degree in Organizational Leadership and Human Resources from Southern New Hampshire University.
Diana loves to spend time outside – whatever it is, as long as it’s outside she is happy! When Diana isn’t working or spending time with her family, she enjoys pet sitting for local hobby farms.
“Diana was my lifeline…she knew all the ins and outs of the company and was always more than happy to help you with a project or answer your questions no matter how busy she was. Diana has a great attitude and is a pleasure to work with. I would be more than happy to recommend Diana to any company seeking a hard-working, detail oriented, self-motivated superstar.” – Steve Bradley, Accountant
“Diana is has that wonderful ability to relate to practically everyone and exude a level of warmth that is regretfully missing in business practice these days. Add to that the fact that she is sharp, an excellent writer, insightful, tactful, and poised, and a completely fabulous person to work with. A pure gem.” – Jane West, Attorney
“During my time working with Diana, she was often known to go above and beyond and to exceed expectations. She was very detailed in her work and was always willing to take on additional responsibilities. I appreciated her strong commitment to donors as she was always able to manage their varied expectations. She adeptly served not only as Office Manager, but also assisted every member of the Development/Fundraising department in their duties. In short, Diana was an invaluable member of our team.” – Amy Chapin, Events Manager
“Diana was a remarkable employee with whom I have worked in various capacities, including as her direct supervisor. In all capacities, I have known Diana to be a highly competent, conscientious, thoughtful and engaging employee and person. I relied on Diana for dozens of tasks every day, and she consistently performed excellently in all matters. She has superior communication, interpersonal and organizational skills. She was a model employee who learned exceptional evaluations as well as the respect of everyone with whom she worked.” Jason Shepard, Professor