Your All-in-One American Virtual Assistant Team
Handling the Work You Shouldn’t
We’ve been leading the industry for 17 years with a team that is 100% U.S.-employed. You pay only for the exact time you use, with no locked-in subscriptions, and hours that never expire. Plus, we match you with a VA in just one business day.
- Certified
- Onboarding Process
- Flex Terms
Quick and Easy
Do you know that you’re ready to hire? Fill out a form and we introduce you to a VA. Prefer to talk it through to see if it’s a fit? Email us or book a call.
Onboard
Kick-off with a personalized onboarding plan, 1:1 time with your dedicated VA and team supervisor, and goal setting to guide the way. Our onboarding process will help you make the most of your hire.
Delegate
Following your onboarding, you can begin delegating tasks right away. As an all-in-one service, we integrate where you need us. You’ll receive regular tracking and reporting.
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who we are
What Makes Our Virtual Assistant Services Different? Everything.
Our VAs work within your systems, use your company-branded email, and are accessible by phone, email, or Zoom, which is rare in this industry. Our support scales with your business, offering flexibility where you need it.
- We created the industry's top Virtual Assistant Certification
- HIPAA-compliant, background-checked staff
- Purposeful VA/client matches using DiSC assessments
- Full VA Profiles and access to a library of resources
- Bank-level security and data protection
Why Choose Virtual Assist USA's expert team
Flexible, American Virtual Assistant Support
Flexible Plans
Experience our flexible, per-package pricing model with pay-as-you-go and package options. No minimums.
- No Monthly Charges
- No Setup Fees
- Minute-by-Minute Billing
- Cancel Anytime
Onshore & Secure
American, W-2 employees who are fully bonded, insured, and trained in security protocols. We do business this way to provide protection and compliance for your business. Our model attracts a higher-quality of career-minded VAs from the start.
Supervisors for QC
Your assigned team supervisor delivers stability and is there for quality control and support as your relationship manager.
- No Service Interruptions
- Account Coverage
- Time Reports
Ongoing Training
Training resources are provided regularly in social media, marketing, automation, CRMs, PM tools, AI, business strategy, human resources, and more. Our clients have access to masterminds, video training and guides.
years in business
hours saved for our clients
team response time
number of industries served
virtual assistant services designed to support your business
How May We Help You?
Virtual Assistant
Our 100% US-based Virtual Assistants stand out. Our team is proactive, responsive,
Our expert VAs work behind the scenes so you can focus on what you do best like leading your business and doing the work that you love the most.
Tech Needs
We know it's overwhelming dealing with website design, automations, and custom coding.
Say hello to an efficient and affordable way to get tech projects done. Our team will craft a custom quote that perfectly fits your business and your budget.
Consult & Advise
When you need something a little more, our coaches and strategists are here to help.
Perfect for when you need a fractional expert to accelerate delivery, increase productivity, and/ or refine your systems and processes.
Detailed services
Industry-Specific Virtual Assistant Support
Specialized Support, Tailored to Your Industry
Our US-based Virtual Assistants bring experience across regulated sectors, such as healthcare and law to nonprofits and finance.
- Virtual Assistants with industry experience
- Familiar with regulations
- Matched to your style
- Built for confidential work
Real Estate Agents
From lead to close, our Virtual Assistants keep your listings, clients, and deals perfectly organized.
Speakers
Professional support that manages bookings, logistics, and post-event follow-ups so you can stay focused on the stage.
Law Firms
Reliable legal admin support that keeps matters moving, clients informed, and billing on track.
Nonprofits
Keep donations, grants, and events running on schedule…and donors coming back.
Healthcare
HIPAA-certified Virtual Assistants who understand compliance, and communicate with care.
Financial Planners
Accurate, compliant back-office bookkeeping support that keeps you productive.
Not Sure if it’s Time to Hire a Virtual Assistant?
Take this quick 7-question quiz and find out.
7-Question Quiz
Most leaders are just in need of the right kind of support in the right place.
It’s easy to think that you just need “more hours in the day.” But over our 17 years in business, we’ve found that it’s really about getting the right Virtual Assistant.
Our COO developed this quiz to make it easy to decide if it’s time to hire, if it makes sense to wait and where you can get the biggest impact.
Is It Time to Hire Help?
It’s super simple, takes about 3 minutes and it’ll show you what kind of help would actually make things easier.
Reviews
What Others Say
I couldn’t be happier. The team is skilled and personable which makes my job much easier. It is nice to know that they are there to handle whatever is needed from writing copy to setting up social media. The skill set of the team means I can ask them to take care of anything. They have my absolute, unqualified recommendation. They will make your life easier and put a smile on your face along the way.
Rather than spending WAY TOO MUCH time trying to figure out how to master some bit of technology, I’ve been able to hand things over to a team of professionals who do the jobs much more elegantly and efficiently than I could – at a fraction of the cost! – tech folks who seem to have literally intuited what I needed and wanted, even when my own vision of the tasks were anything but clear!
After researching several options, I decided to give Virtual Assist a try, and I have been very happy with that decision. They are responsive and provide quality work. I don’t have to worry about assignments or deadlines slipping through the cracks.
This changed my life. An extraordinary experience and I was able to breathe.
Trusted by Businesses in Every Industry
Send us a message
Questions?
What if I don't use all my hours in the month?
Well, you don’t have to. Unlike every other US-based Virtual Assistant company, our packages are per package, not per month. That means your hours do not expire, giving you ultimate flexibility. You use them when you need them—no pressure, no wasted hours. That’s just one way we’re different. Whether you need support now or months down the road, your hours stay available. No pressure, no wasted hours.
How do I communicate with my Virtual Assistant?
It’s entirely up to you how you want to communicate. You can communicate with your VA via phone, e-mail, text message, Slack, WhatsApp, Zoom or smoke signals – it’s all up to you.
While some companies have VAs who will only communicate via a portal or email, we are open to whatever channel(s) work for you.
What does a team approach mean?
Here, you don’t just get a dedicated Virtual Assistant—you get access to a team that works together to make sure you always have the proper support. Here’s what that means:
A assigned VA supervisor with Backup Support: You’ll work primarily with one Virtual Assistant who learns your business and workflows. If they’re unavailable due to time off like illness or a vacation, a trained backup VA Supervisor will step in to ensure nothing is delayed.
Access to a Range of Skills: One person can’t be an expert in everything. If a task falls outside your VA’s specialty—whether it’s bookkeeping, design, or tech support—another skilled team member can handle it without you having to search for additional help.
No Need to Manage Multiple People: Our Supervisors take care of all coordination behind the scenes. Your Supervisor ensures the right person handles tasks, so you don’t have to micromanage or juggle multiple freelancers.
Reliable Support, No Gaps: Whether you need ongoing help or just occasional support, our team is structured to provide coverage when needed. If your workload grows, we can easily adjust without disruption.
This means you get the personal attention of a dedicated VA, plus the security of a full team ready to assist whenever needed.
What is the turnaround time?
We understand that speed matters. Our clients consistently praise us for how quickly we complete tasks. Every task is different, so we ask for your deadlines upfront and schedule your work in our priority-based system to ensure it’s completed on time.
Most small tasks are completed within a business day or two, while larger projects may take longer depending on complexity. Need something fast? We accommodate urgent projects with a priority processing option for 24-hour turnaround.
Is it more affordable to hire a VA over an in-office employee?
This isn’t an “apples-to-apples” comparison. The reason is, when you are evaluating hiring someone in-office and onsite, you are typically only factoring in the hourly wage. You must also include the cost of office equipment, office space, office supplies, benefits (insurance, retirement), perks, worker’s compensation insurance and employment taxes (FICA). In some states in the US, this also includes paid family leave, required compliance training and paid sick time. Of course, there’s the additional investment of time and money during the hiring and training process. These expenses are all eliminated when you hire Virtual Assist USA as your Virtual Assistant team. Keep in mind: when you hire us, we don’t cost you a single penny in overhead.
Do you sign a Non-Disclosure agreement?
Yes. All of our team members sign legally binding NDAs to protect your confidential information. Need us to sign your own NDA? We’re happy to do so.
